I wanted to convey my appreciation to you and your associates for handling the sale of my house in a highly professional manner. I have had very little experience selling a home and because of that there were a lot of questions. You made yourself available and responded to my inquiries quickly and without hesitation. Your assistance in preparing and staging the home is one of the reasons it sold so quickly.
What I valued most is that you took into consideration my emotional and financial situation and ensured that I was protected in all negotiations and transactions from beginning to end.
You can be assured I will recommend you and The OC Coastal Group without hesitation to anyone who is in need of a truly professional real estate company.
I am writing to express my sincere appreciation for the extremely sensitive and professional manner in which you handled the sale of my home. As you know, this has been a very difficult and challenging period in my life. Most certainly a time when added stress was unwelcome, especially in the form of endless paperwork, enormous attention to detail, and nearly daily decisions required in one form or another.
You are a gem and I will forever feel blessed to have had the good fortune of your expertise and authenticity. You demonstrate a genuine passion for your profession which makes you even more exceptional; indeed, “You are outstanding in your field!”
Please feel free to share this with future potential clients; I am of the hope that folks can be assured that they need search no further to either sell or buy a home.
We highly recommend Garry Loss to provide realtor services due to his responsiveness, integrity, knowledge of the real estate market, and his willingness to always work with you as the buyer. Our recommendation is based on the fact that we have purchased two homes in the Dana Point area with Garry’s help. In both cases the negotiations, purchase and closing were done in such a way that we saved both time and money. We were on a fast track in both instances and Garry was very accommodating. He worked within our schedules and provided us with a number of options based on what our needs were along with our financial constraints. Should we look into buying a third home, we will definitely be contacting Garry again to represent us.
Chuck and Carolyn
Dana Point, CA
We recently sold our home in Laguna Hills through The OC Coastal Group. Our agent/partner was Garry Loss from The OC Coastal Group in Laguna Beach. Thanks to Garry’s suggestions and amazing assistance we were able to sell the property within two weeks after being placed on the market at a price that exceeded initial estimates. Garry made the complete transaction flow smoothly by using email with PDF format documents attached. We printed the forms, signed them then faxed the the forms back to him. Each and every time we called Garry, he answered immediately. We felt that we were his only clients due to his rapid responsiveness. Garry represents his clients extremely professionally and beyond client expectations. He negotiated counter offers and superfluous buyer requirements amazingly smoothly. Garry constantly kept us up to date on property activity from preparation to the final sale. We were truly fortunate that a friend of ours who is also a real estate agent referred us to Garry and The OC Coastal Group.
Joe and Jean Marr
We happened upon The OC Coastal Group quite by accident as my wife and I were visiting Laguna Beach one weekend and were so taken by the overall charm that we decided to look into real estate. We Googled Laguna Beach Real Estate and The OC Coastal Group's website happened to come up... the first clue that our karmas were intended to intersect. With no advance notice and on a Sunday, to boot, Garry Loss took our call and immediately arranged for us to see four different properties. No doubt he gets a lot of "looky-loos" and probably thought we were more of the same. He may have been surprised when we decided to place an offer on the
last property we saw which, over the following days he helped negotiate with wisdom and insight despite an adversarial realtor on the other side. He further protected our interests by organizing a very thorough home inspector whose prompt inspection yielded problems with the foundation. We then had to count on Garry to gracefully back us out of the escrow, in the process retrieving our good faith deposit intact. Again, given Garry's less than cooperative counterpart, this was no easy feat.
By this time we had gotten to know Garry and his team fairly well and went out of our way to reassure him that we were fully committed to buying a property in Laguna. Having gotten to know us as well, Garry refined his showings to a few select properties that he thought would meet our criteria. Sure enough, one of them did. Once again using his cool perceptive and shrewd negotiating strategy, Garry closed the deal for us and we are absolutely thrilled as we felt that we have tapped into an under-valued asset thanks to Garry¹s knowledge of the market place and the respect incurred from the seller¹s realtor.
Garry¹s services don¹t simply start with showings and end when the contract is signed. Once again he lined up a home inspection, turned us onto a whole construction crew and a handyman, sourced for us the various utility
companies that we needed to connect with and in general just continues to give and give and give of his time and knowledge.
Because of all of this, buying real estate in Laguna has been a very positive experience and for this we have only Garry, his associate Toni and the rest of The OC Coastal Group team to thank... a dynamic team who guided us, listened to us, protected our interests, and put us in prime position to strike when the timing was right.
It goes without saying that we recommend Garry and The OC Coastal Group whole-heartedly for any
perspective buyer or seller.
Andre & Sandra Boissier
Los Angeles, California
We wanted to thank you for all the hard work & effort you put in to make [this transaction] close escrow. I know this was quite challenging & your patience & experience worked great!
Cheryl Hines and Debi Larsen
Altera Real Estate Services
What a truly great experience it was working with The OC Coastal Group. David and I were impressed with The OC Coastal Group's professionalism, honesty and helpfulness in the sale of our home in Laguna Niguel. We had many serious setbacks before our property could be placed on the market.
The OC Coastal Group walked us through every one of them. The referrals that they passed on to us worked out perfectly. Our house went through a transformation, to say the least.
The OC Coastal Group is an outstanding realty group and we would definitely refer them.
When I recently decided to sell my home I was referred to Garry Loss at The OC Coastal Group by a mutual friend. I found Garry to be very professional. He made some recommendations regarding my house in order to get top dollar. My house was placed on the market and sold within 2 weeks and I got my asking price.
Garry and his team handled everything! Having bought and sold a few houses in the past, I have to say this was the easiest transaction by far.
Since I was moving to the Southeast part of the United States, Garry interviewed several Real Estate agents in the city I was moving to and referred me to an agent that had my specific interests and requirements in mind.
Garry Loss and the The OC Coastal Group team are very professional in their business dealings and I would not hesitate to recommend them to any of my friends.
The sale of our house was not a "usual" type of sale in that my husband and I were relocated through our employers. Needless to say, this always involves a sufficient amount of paperwork to be handled and the realtor needs to work and communicate with the relocation company.
We were very pleased in the way The OC Coastal Group handled all of these things in addition to creating a beautiful flyer for advertising our house, having multiple open houses and working with us on keeping us up to date once we moved to Texas on the pending progress of the sale of our house.
The OC Coastal Group went above and beyond their duties as Realtors - even sending us small items that were left in the house after our move.
My husband and I have sold 6 homes through Realtors in the past 10 years. I can say with confidence that The OC Coastal Group was the best that we have used out of these experiences and we would both highly recommend them to anyone that is in the process of selling or buying a home
Mark and April Smith
How lucky we were to find a knowledgeable and professional realtor like Garry Loss! Buying a vacation home in Laguna Beach was intimidating at first, but after finding Garry on the internet, his warm and friendly personality put us at ease right away. He knows the “ins” and “outs” of the area thoroughly, showed us homes that met our family’s needs and expertly helped us navigate through the entire purchase process. We greatly appreciated his insight and negotiating skills and he was always a scrupulous and loyal advocate.
Garry’s superior service did not stop once we closed escrow on our beautiful new vacation home. He still helps wherever he can, acting more like a friend than a business acquaintance. There is no question that Garry will represent us in the future should we decide to move again and we would highly recommend him to anyone interested in buying a home in coastal Orange County.
Tom & Leslie DeVore
Las Vegas, NV
My husband and I needed to relocate with our six children to San Diego. We found The OC Coastal Group to be extremely skillful in helping us to sell our home. They listened to our needs and spent many hours trying to find just the right buyer. We were impressed by their upbeat and professional manner.
We highly recommend The OC Coastal Group to anyone who is looking for a personable and professional realtor.
Michael and Julie Minney
San Diego, CA
The OC Coastal Group recently sold our home. We were extremely pleased with their attention to detail, professionalism and commitment. We encountered a particularly difficult escrow and The OC Coastal Group's experience was invaluable.
Their knowledge of the current market combined with their work ethic and people skills create the kind of experience we desired. We would highly recommend The OC Coastal Group to anyone considering selling or purchasing a home.
Sue and Peter Chaply
Dear OC Coastal Group,
JoAnn and I would like to express our appreciation for the fine job your company did selling our Laguna Niguel home. Considering all of the "unique" elements, from birds to twitches, I am certain that no one could have handled the process better. Your timely responses to our calls, the series of open houses and the personal attention you gave demonstrated your professionalism and commitment to excellence. Rest assured that if we are ever in a position to "steer" sellers or buyers your way, we would certainly do it. If you ever have a need to provide a reference we hope that you will put us on top of your list.
When my wife and I decided to relocate our family closer to my work, I began to search the internet for prospective locations and properties in Orange County. I chanced upon The OC Coastal Group's website and found it extremely helpful and informative. I eventually contacted Garry Loss to ask a few questions, and only after experiencing his willingness to be open and frank, with essentially no pressure placed on me, I decided to meet with him and view a few properties. I gave Garry very specific guidelines regarding types of properties, locations, personal needs, preferences, and pricing. Garry set up a personalized web page that included all the properties that were available on the market at that time that met our requirements.
My wife and I met with Garry several times and viewed numerous properties. Eventually we believed we had the right property selected, but just to be sure we asked Garry to take us out for viewing one more time. Garry did not hesitate or try to pressure us by using the usual scare tactics that we have all experienced from realtors such as; "You might lose this other house if you don't put in an offer!". Instead he showed several other listings. It happened that the last house we viewed on this trip was the home we were looking for.
Garry was very meticulous and was able to point out many things that helped us in deciding on a fair offer to purchase the house. We also had to sell our current home and The OC Coastal Group handled that sale for us to close concurrently with the purchase of our new home. Garry's experience in contract negotiation proved extremely beneficial when dealing with the other real estate agents. This real estate deal necessitated the sale of my home, the purchase of my new home and the sale of the home of the buyer purchasing my home. Had it not been for Garry and his staff's experience in negotiating, attention to detail, prompt response and availability, this transaction would have dragged on endlessly. Garry and his team relentlessly picked up the slack from the other realtors' lack of knowledge, process and experience to make this deal happen smoothly and concurrently.
Since the purchase of our home I have not hesitated to refer friends or family to Garry. I consider him a reliable business confidant and a personal friend. He has called or stopped by for visits many times to help us adjust to our new surroundings and I continue to call on him for advice, directions, and just good conversation. Welcome to the community!
Dana Point, CA
I listed my mother's house in Laguna Niguel with The OC Coastal Group. In order to show the house, certain repairs and cosmetic changes had to be made. As I live in Hawaii, it would have been difficult for me to arrange and coordinate that. The OC Coastal Group stepped in and did a marvelous job. First, they arranged for the estate sale to clear out the furniture. As soon as that was over, the painters arrived. Even as painting was going on, the non-functioning spa was removed and the gardener went to work.
A tentative buyer had been located and after the inspection, certain repairs had to be made. Again, The OC Coastal Group arranged competently and quickly to have them done. When the buyer's representative became difficult as to what would be repaired, The OC Coastal Group represented my interests admirably and escrow closed on time.
I am firmly convinced that had it not been for The OC Coastal Group and their expertise, I would still be attempting to get everything done from afar to get the house sold. And, as an attorney who instructs others on the art of representation, I know that I was well represented throughout this process.
Again, let me state that The OC Coastal Group did an exemplary job for me and I feel very lucky to have been in very competent hands.
Robert F. Griem